Genesys Meeting Center Features


Features and Benefits

Genesys Meeting Center brings you the industry's richest set of features designed to be easy to use and to ensure a flawless and reliable online meeting experience.

Advanced audio management controls. Includes subconference rooms and waiting room management, mute and unmute, and automated dial-out. Enjoy greater control, without the hassle of extensive telephone keypad commands.

Application sharing. Share any application running on your computer. Work on budgets, drawings, plans and more at the same time and allow participants to see one another's changes. You can also take control of a remote participant's computer.

The updated interface provides improved navigation and user-friendly icons making it easy to locate all meeting options available.

Schedule meetings in advance with the intuitive Schedule Wizard and conveniently schedule recurring meetings.

Launch a meeting in 2 mouse clicks from the desktop Meeting Launcher. This powerful new tool allows moderators to quickly start Ad Hoc, XPress, or pre-scheduled meetings directly from the taskbar. No need to fully launch your web browser. You can download the Launcher by clicking here, or from the "Tools" section of your Genesys Meeting Center account.

XPress Meeting. Efficiently conduct meetings using this new and simplified web interface that can be instantly launched through the Meeting Launcher or a desktop icon. Quickly share an application without having to launch your browser.

Address Book. Store participant contact information in Genesys Meeting Center's easy-to-use Address Book. Sort participants by various fields and store up to three telephone numbers per contact.

Manually Synchronize your Participants. Gain more control over your meetings with the ability to manually synchronize your participants from web to audio or from audio to web.

Make an animated Microsoft PowerPoint® presentation part of your call. Visuals add interest to your presentation and allow participants to retain information.

On demand, audio and/or data archiving and playback. Keep those who missed the meeting up-to-date. No downloads required, Genesys leverages industry standard media players.

Synchronized live streaming of audio and web presentations. Allows for large-scale presentations to reach a wider audience.

Microsoft Outlook® integration. Makes it easy to invite participants, avoiding time consuming cut and paste from email address books.

MSN Messenger® integration. Start a meeting from an instant message.

Single moderator or multiple presenter control. Pass control during the meeting to allow participants to control the flow of their particular section/content.

Upload images and logos. Personalize the Genesys Meeting Center interface with a photo, logo, or image.

Web tours. Pre-script web tours on the fly. Take participants with you through internal and external web pages to support your presentation.

Create surveys and conduct votes. Create surveys and polls before the meeting or on the fly. Test participants on their knowledge before and after the meeting, and get their feedback.

E-Learning Quiz. Define surveys with automated score calculation to have results within seconds.

Multiple platform support. No special plug-ins or IT support needed. All you need is an Internet connection to start meeting with participants around the world.

Automated participant self dial-out. Participants on the move can forward you their phone number, allowing you to have the system dial-out to them.

Interactive chat. Share ideas and comments via text messages, without interrupting the speaker or moderator.

Multi-point desktop video integration. Enhance your meeting with integrated desktop video. Have participants see you or allow participants to be seen. No special equipment necessary. A desktop web camera is all you need!

Multiple levels of security. Genesys provides industry-leading levels of access security, network security, and content security. Add an extra layer of security to all of your meetings by requiring a Participant ID and/or Secure Data Transmission (SSL) as the default.